Questions, answered plainly.

Pricing detail lives on the pricing page; security detail on the security page.

Getting started

Is there a free trial?

Yes. Starter and Professional include a 14-day trial: sign up at app.investigatepro.app/signup and run a real case. Business and Enterprise start with a guided pilot on your own cases.

How do I get started?

Starter and Professional: create your workspace at app.investigatepro.app/signup and start the 14-day trial. Business and Enterprise: ask for a pilot from the homepage (three fields; Devon calls within one working day and sets the workspace up with you) or book a 15-minute demo at cal.com/investigatepro/15min.

Do I need ICAM training to use InvestigatePro?

No. The guided workflow takes you through each ICAM step and explains each concept as you go, and the coach prompts what to look at next. Teams with trained ICAM leads use it to hold every case to the same standard.

The method

What is ICAM?

ICAM, the Incident Cause Analysis Method, is a systematic way to investigate workplace incidents. It examines four areas: absent or failed defences, individual or team actions, task or environmental conditions, and organisational factors. It shows what happened, why it happened, and what would stop it happening again.

What is PEEPO?

PEEPO sorts evidence into People, Environment, Equipment, Procedures and Organisation, so collection covers the systemic as well as the obvious.

Does it replace our EHS platform?

No. Your EHS platform stays your system of record. InvestigatePro is where the investigation gets done properly, and its report and actions feed that system.

The coach

What does the coach do?

It reads the case in front of it: it flags evidence gaps, suggests witness questions, prompts ICAM levels left empty, and drafts factors, each tied to its source inside the case.

Does the coach decide the causes?

No. It prompts and drafts; the investigator decides. Nothing is filed until an investigator accepts it, and the report is attributed to the lead investigator.

Is our investigation data used to train AI models?

No. Your investigation data is not used to train AI models. Verify against provider terms

Data and security

How is our data protected?

Each organisation’s data is isolated at the database layer with row-level security, access is role-based, and traffic is encrypted in transit. The security page lists what is in place today and what we do not claim.

Can we export or delete our data?

Yes. You can access, correct, export or delete your data, and our data processing agreement is published. Verify before publishing

Pricing and help

What plans are available?

Starter, $149 a month, up to 5 users. Professional, $349 a month, up to 20 users, with the coach. Business, $749 a month, up to 100 users, with SSO and scoped data exchange. Enterprise from $1,500 a month for 100+ users or several sites. Annual billing saves 15%.

What is your refund policy?

A 30-day money-back guarantee on your first paid subscription. Verify before publishing

How do I get help?

Email [email protected], or book a 15-minute call at cal.com/investigatepro/15min.

Didn’t find it?

Ask it on a 15-minute call. Devon answers questions about the method as well as the software.